Knowledge Management is defined as a systematic process of acquiring, organizing and sharing the corporate collective expertise to aid quick decision making. Knowledge is founded on utilizing and exploiting the organization’s information and applying peoples’ competencies, skills, talents, thoughts, ideas, commitments, motivations and imaginations to achieve its objectives

The main reason for implement a knowledge management system is to prevent loss of knowledge, occasioned by retirement, staff turnover, lack of knowledge sharing and succession planning among others This program is designed to guide the implementation and sustenance of a stable Knowledge management program.

Aim of the Course

Equipping the participants with the requisite skills, knowledge and attitude to enable them identify, process and manage critical organizational knowledge in an efficient manner to enable easy decision making

Target Group

Function Managers, KM coordinators, HR personnel, Documentation officers, Data management personnel, Project managers, librarians, Record Managers/officers, ICT personnel, Quality Management Personnel, Legal practitioners, medical practitioners, Monitoring & evaluation officers among others

Training Objectives

• Understand the fundamentals of knowledge management and its benefits to organizations
• Understand the Organization’s Culture and environment
• Understand the ISO 9001: 2015 and ISO 30401: 2018 standards requirements for knowledge management
• Understand the scope, requirements and process of implementing a Knowledge Management system
• Understand the process of Identifying and managing Organizational Critical Knowledge
• Understand the process of developing and implementing a KM strategy, KM Policy and KM framework
• Understand the need of KM in the Change Management and Organizational Culture
• Understand the function of KM in succession planning, coaching and mentoring
• Understand the application of KM in organizational functions