Knowledge Management is a systematic process of acquiring, organizing and sharing the corporate collective expertise to aid quick decision making. The main purpose for implementing Knowledge management systems is to prevent loss of knowledge through staff retirement and turnover, lack of knowledge sharing and succession planning among others. Knowledge includes both the Tacit (brain knowledge) and Explicit (documented information).

Our services include and not limited to;

• Conduct a knowledge management gap analysis to establish the critical knowledge that needs to be acquired or created in order to run the company more efficiently
• Facilitate the design and implementation of a Knowledge Management Framework to ensure that all necessary KM requirements (Accountabilities, Processes, people, Technologies, Governance and culture) are in place and interconnected.
• Facilitate the documentation of a Knowledge Management policy to guide the knowledge management implementation and embedment within the company
• Facilitate the development of a Knowledge Management strategy as a roadmap to implementing an efficient KM system
• Facilitate the identification and mapping of intellectual capital within the organization to optimize the resources and avoid duplication of roles
• Facilitate the identification and compilation of a knowledge inventory in order to identify the resources that are existing and plan for what may be lacking
• Guide the design/review and development of knowledge communication tools such as groupware, information portals, extranets, intranets, blogs and other information sharing platforms to enable information sharing
• Facilitate capacity development/training on information literacy and knowledge management