Quality Management Systems includes all management functions that are involved in determining and implementing the Company quality policy and quality objectives, including; organizational structures, procedures, processes and resources. The emphasis of a QMS is to install, improve or re-organize the existing processes. This program introduces participants to the principles, practices and techniques of implementing a QMS program based on ISO 9001 and complying with regulatory and customer requirements

Aim of the Program

This program is aimed at enhancing participants understanding of QMS principles and the key practices required to maintain an efficient quality management system. It also guides an integrated approach to implementing a QMS program in an organization

Target Group
Quality Teams; Facilitators, implementers, Management Representatives, Standards & Procedures Officers, Function owners, Documentation officers, Librarians, Records officers, ICT personnel among others

Training Objectives

• Understand the QMS 9001 scope, components and its application in an organization
• Understand the requirements of a quality management system and the different types of QMS
• Understand the QMS documentation and hierarchy /levels
• Understand the responsibilities and accountability for implementing a QMS
• Understand the ISO 9001 transition from 2008 to 2015
• Understand the auditing principles and concept
• Understand the process of establishing and managing an audit program
• Understand the auditor competence and evaluation requirements
• Understand the types of audits and process of auditing