The management and control of Ground Handling documentation and continued demonstration of the operator’s compliance with Ground handling regulatory and applicable standards requirements is critical to ensuring safe flights, efficient operations and a proof of the integrity of the Ground Handling certificate
Ground handling documentation encompasses all controlled operational documentation required to plan, perform, monitor and improve ground handling activities. These include; the passenger, baggage, ramp, aircraft turnaround, cargo and mail, load control, GSE, aircraft servicing, safety, security, training, quality assurance and document management, including both physical and electronic documentation.
The Aviation Ground Handling Documentation guide the ground handling organizations on effective documentation writing, management and control of operational and compliance documentation associated with aircraft, passenger and Cargo handling in order to supports a safe, secure, efficient and compliant ground handling operations

Aim of the course

To equip aviation ground handling personnel with the knowledge and practical skills required to effectively develop, manage, control and maintain ground handling documentation in accordance with applicable aviation regulations, standards, organizational procedures and operational requirements.

Target group

Ground Handling Teams, Ground Operations, Station Managers Ramp Supervisors, Cargo/Mail Supervisors, Load Control Personnel, GSE personnel, Ground Safety teams, Ground and Flight Dispatch teams Quality control and quality assurance teams and Documentation Controllers among others

TRAINING OBJECTIVES 

1. Understand the Ground Handling documentation management, Principles and concepts

      2. Understand the applicable aviation regulations and other applicable industry standards documentation requirements

      3. Understand the ISO 9001:2015 documentation requirements and its application in ground handling operations

      4. Understand the Ground Handling functions, processes and documentation types and purposes

      5. Understand the ground handling operations effective documentation writing and Hierarchy

      6. Understand the documentation management and control processes

      7. Understand the guidelines, stages and the documentation requirements for licensing a ground handling company

      8. Understand the various EDMS software for managing Ground handling operations, IT innovations and trends

      9. Understand the process of monitoring and auditing a Ground Handling documentation management system