The Aviation Knowledge Management (AKM) program provides guidelines on how the critical operational knowledge can be captured, shared, and applied across the airline in order to improve safety, efficiency, and competitiveness across the company and ensures that the key lessons learned from incidents, near misses, projects and best practices are systematically captured and shared.

AIM OF THE COURSE

Equip the participants with the requisite skills, knowledge and attitude to enable them identify, capture, process and manage the critical knowledge in an efficient manner to facilitate easy decision making

TARGET GROUP

Function Managers, KM coordinators, HR personnel, Documentation officers, Data management personnel, Project managers, librarians, Record Managers/officers, ICT personnel, Quality Management Personnel, Legal practitioners, medical practitioners, Monitoring & evaluation officers among others

TRAINING OBJECTIVES  
1. Introduction of knowledge management in an Airline.
2. Understand the benefits of implementing KM in an Airline.
3. Understand the impact of Organizational Culture and environment on KM sustenance.
4.Understand the ISO 9001: 2015 and ISO 30401: 2018 standards requirements for knowledge management.
5. Understand the scope and process of implementing a Knowledge Management system in an airline.		6.Understand the process of Conducting a knowledge audit.
7.Understand the process of Identifying, capturing and documenting the company knowledge. 8.Understand the process of developing and implementing a KM strategy, KM Policy and KM framework.
9.Understand KM application methods and  processes in organizational functions; HR, Operations