Ground handling documentation emanates from a wide range of ground handling services provided to facilitate an aircraft flight, aircraftground repositioning, flight preparation and conclusion The Ground Handling documentation management and control is  a   five (5) days program providing the documentation regulatory, certification and other applicable requirements,  effective documentation writing, management and control  in order to ensure aircraft safety and compliance with the Ground Handling requirements.

Aim of the course

Equip the personnel responsible for writing, maintaining, controlling and auditing documentation with skills, knowledge and attitude to enable them maintain an efficient documentation system that complies with Ground handling regulations, relevant standards and other applicable requirements.

Target group

Ground Operations teams; Passenger operations teams, CARGO Operations, Maintenance teams, stores personnel, Quality Control and Assurance Teams, Safety management teams, Ground and Flight Dispatch teams, Legal teams, Ramp and Airside Operations, Customer service teams, ICT teams among others

TRAINING OBJECTIVES                                                        
The objectives of this training program is to;

1.Understand the Ground handling documentation CARs requirements.
2. Understand the Ground handling documentation requirements for organizations seeking certification for ISAGO, ISO 9001: 2015, RA3 standards  
3.Understand the Ground Handling functions, documentation types and purposes
4.Understand the guidelines for effective documentation writing based on the ISO 9001: 2015 standard
5. Understand Documentation management and control processes.
6. Understand the guidelines, stages and the documentation requirements for licensing a ground handling company
7. Understand the various EDMS software for managing Ground handling operations and documentation
8.Understand the process of monitoring and auditing a Ground Handling documentation management system