At InfoKnow, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.infoknow.co.ke (“the Site”).

1. Information We Collect

We may collect the following types of information when you visit our Site:

• Personal Information: This includes your name, email address, phone number, and other personal details that you voluntarily provide through forms or contact requests.
• Usage Data: We automatically collect information about how you interact with our Site, including IP addresses, browser type, pages visited, and the time spent on those pages.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To improve our website and services.
• To respond to your inquiries and provide customer support.
• To send you newsletters, promotional materials, or other communications if you have opted in to receive them.
• To analyze site traffic and user behavior in order to enhance user experience.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons) to enhance your experience on our Site. Cookies help us remember your preferences, track your interactions with our website, and personalize your experience.

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Site.

4. How We Protect Your Information

We take the security of your personal information seriously. We use reasonable physical, technical, and administrative measures to protect the data we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers who help us operate our website or provide services to you.
• When required by law, such as to comply with a subpoena, court order, or other legal process.
• In the event of a merger, acquisition, or sale of all or part of our business.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct or update your personal information.
• Request the deletion of your personal information.
• Withdraw consent to receive marketing communications at any time.

To exercise any of these rights, please contact us.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.  Please check this page periodically for any changes.